अक्सर पूछे जाने वाले प्रश्न
How to cancel the order that i placed?
BigHaat.com's Return and Exchange Policy offers no return of goods once delivered. However if you still want to do it you can call us on our missed call number: 1800 3000 2434 or whatsApp us on (+91) 80 50 797979 only before the dispatch.
How to create a Return Request?
BigHaat.com's Return and Exchange Policy offers no return of goods once delivered. You can place a request by giving us a call on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979 only before the dispatch.
How to check the status of my order?
After placing the order, within 24hrs you will get a msg on your phone number or email id with tracking details, through which you can track the order. If you dont get the msg you can always call us on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979
How to check whether BigHaat delivers to my PIN Code?
You will able to check while placing on your order on BigHaat.
Why there is a diiference in selling price on BigHaat and Local Shops?
There is no comparison between BigHaat and Local Shops, at BigHaat we believe in offering 100% genuine and high quality agri inputs at better prices delivered right at your doorstep. There might or might not be any difference in the selling prices but we make sure we are providing genuine high quality products through our platform.
Does BigHaat deliver products outside the country?
No, BigHaat operates only in India we dont deliver products outside the country.
How to get my order delivered faster?
Prepaid orders are usually delivered faster
I received a partial item/partial order or an Untenanted/Void packet. What to do?
You will receive a Message / IVRS on your number, for multiple orders, If you dont get the msg you can always call us on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979
Can I modify my order shipping address to which it will be delivered?
You can modify the shipping address only within1-2 hrs of placing the order because once dispatched it will be difficult for us to change the address. You can also call us on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979 and confirm if your order has already been discpatched because if not than we definitely change it.
When will I receive my refund for the order i cancelled?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 to 10 Working days.
I returned a product, when will i receive the refund of the returned product?
After receiving your returned item, refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 to 10 Working days.
How to create an account on BigHaat?
You can easily login and create your account using your mobile number.
How do I login on BigHaat? I used to login with my phone number, which i don't have with me now?
If you dont have the same number, you will have to create a new account through your mobile number. If you have already logged in, enter your mobile number and OTP, then choose your method of login under "Already have an account?". Once you have entered the details, you will be logged in to your account. Next time onwards, you can use your mobile and OTP for easy login.
After entering OTP, why am i asked for password when i try to login?
BigHaat's security policy sometimes requires you to enter your password if you have not logged in with OTP for a very long time. This is done to ensure that no one else can access your account after you have discarded your mobile number and it is assigned to someone else as per government policy.
How do i get new password for my account?
You can always reset your password through your mobile number, you will receive an OTP through which you will be able to get new password for the account. For any problem you can always call us on our number at 1800 3000 2434 or whatsApp us on (+91) 80 50 797979.
Where is BigHaat Located?
Our Head Office is located in JP Nagar, Bangalore.
COD (Cash on Delivery) payment option and how does it work?
COD (Cash on Delivery) payment option can be availed on almost all products excluding products where its explicitly write COD not available.
What is the limit of COD?
For first time customers the COD limit range between Rs. 5000 - Rs. 10000.
How to apply a coupon code on the order?
You can discover coupons on Home Page, product detail page, search, product listing pages and in your shopping cart. You can use coupons by copying the code and applying them while placing the order
I was given a coupon when I cancelled my last order. How can I use it?
You can give us a call on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979 with valid reason on the cacellation of the order.
Can my order be replaced?
If your order hasnt been dispatched yet than you can definitely replace the order. If you choose to exchange the item for reason of mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the product in our stock. You can give us a call on on 1800 3000 2434 or whatsApp us on (+91) 80 50 797979 to check the status of your order before you replace your order.