Frequently Asked Questions
Delivery usually takes 4–7 working days, depending on your location and product availability.
Yes, both Cash on Delivery (COD) and various online payment options (UPI, Debit/Credit Card, Net Banking) are available.
Go to the ‘My Orders’ section in your BigHaat account to view the latest status and tracking details.
Yes, you will receive a detailed invoice via email and can also download it from your BigHaat account.
Yes, BigHaat offers 100% genuine and certified products sourced directly from reputed brands and manufacturers.
Yes, BigHaat uses secure and encrypted payment gateways to ensure all online bookings are completely safe and protected.
BigHaat allows you to reach customer care for any kind of damaged, defective, or wrong products as per the return policy. T&Cs apply.
Yes, you can place your order over the phone by calling BigHaat's customer care support - 1800 3000 2434
You will receive an order confirmation message and email with order details and a unique order ID once your order is successfully placed.
Yes, BigHaat offers expert crop advisory services covering crop planning, pest/disease management, and best practices.